2019 Toyota Alphard Hybrid 4WD

I had never purchased a vehicle on-line before, so I was apprehensive about how it all worked. I need not have worried, Autoport was obviously experienced as they answered all my questions reassuringly and allayed my fears by explaining the process clearly to me. They informed me of progress as it happened, the clearance, the loading, the transporting, even the whereabouts of the ship and its ports of call. Whatever paper work was required of them, they informed me, asked me in a timely fashion for my documents. I never felt under pressure and was impressed with their efficiency. I was even met at the airport and taken to their depot where again, all the paperwork was completed, and the car was mine! But it didn't stop there. I can't read Japanese. However, my queries about how something worked on the dashboard were patiently explained. The car is going well! I would not hesitate to recommend this company, and method of purchasing, to anyone. And I am really enjoying the car.

The experience was seamless and well-organised by the team at Autoport. From my first viewing on the internet through to pre-purchase inspections, delivery to the port in Japan, transportation and arrival in NZ to final certification and ultimate delivery to my home. Couldn't have been more efficient.

Daniel and the team me helped me import a car from Japan. The process was smooth. Daniel was really good to work with. I would definately use Autoport again for my next import.

Hi Daniel, Car arrived in excellent condition. All the bits & pieces were present - just as shown on the Japanese web site. Thanks for the valet and the FULL tank of fuel. Much appreciated. I agree it drives beautifully with that V8 smoothness & just oh so quiet - very happy. Cheers, Jeff