2019 Toyota Prius Hybrid

I had never purchased a vehicle on-line before, so I was apprehensive about how it all worked. I need not have worried, Autoport was obviously experienced as they answered all my questions reassuringly and allayed my fears by explaining the process clearly to me. They informed me of progress as it happened, the clearance, the loading, the transporting, even the whereabouts of the ship and its ports of call. Whatever paper work was required of them, they informed me, asked me in a timely fashion for my documents. I never felt under pressure and was impressed with their efficiency. I was even met at the airport and taken to their depot where again, all the paperwork was completed, and the car was mine! But it didn't stop there. I can't read Japanese. However, my queries about how something worked on the dashboard were patiently explained. The car is going well! I would not hesitate to recommend this company, and method of purchasing, to anyone. And I am really enjoying the car.

Have found the entire experience to be excellent, great communication and a genuine desire to do the very best for the client, have referred them on to several people and will continue to do so. Will be using this service again 100%.

We recently had the pleasure of purchasing our second vehicle from Autoport and cannot praise their service highly enough. Being an online dealer, one would be nervous, however Dan's communication and constant update was outstanding. Dan had gone above and beyond to ensure that our car buying experience was nothing short of exceptional. There is a genuine commitment to customer satisfaction. Throughout the entire process, he was attentive, responsive, and always willing to go the extra mile to ensure that I was completely satisfied with my purchase, and handling the entire finance process, making it an absolute breeze too! There were no hidden fees or surprises, and they were upfront and honest about all aspects of the transaction. I felt confident and reassured knowing that I was in good hands throughout the entire process. Their enthusiasm was contagious, and it made the entire car buying experience not only stress-free but also enjoyable. We will not go back to a physical dealer any longer to purchase a vehicle. I cannot recommend Autoport, Dan and team highly enough to anyone in search of a new car. Their exceptional service, expertise, integrity, and passion for helping customers make them truly stand out in the industry. If you're looking for a team that will go above and beyond to ensure that you have a seamless and satisfying car buying experience, look no further!!! Cheers, Nishana

Totally recommend Autoport, picked up my Subaru Outback September 2023 and it is such a smooth beautiful reliable car. Would definitely go this way again in the future, straight from Japan, no NZ owners. Very lucky to have purchased a well looked after vehicle.