2014 Toyota Aqua Hybrid

Start to finish the communication has been outstanding and the customer service top notch. Daniel and the team always kept me up to update with the progress of my vehicle, from leaving Japan to driving away in the car. They have done an awesome job at making the import process as simple as possible while they do all the hard work. I would highly recommend Autoport to anyone looking to import a vehicle and I’ll be using them again in the future.

We’re a retired couple and needed a reliable car at the right price. Dealing with a NZ company who handles everything took the hassle away. We didn’t have to worry about haggling with anyone over the price or getting pushed into buying extras and the price we ended up paying was much better than local prices. Overall this was very easy and not like normally buying a used car. We were totally comfortable with this purchase and made a great saving. We’ll never buy anywhere else from now on.

I had never purchased a vehicle on-line before, so I was apprehensive about how it all worked. I need not have worried, Autoport was obviously experienced as they answered all my questions reassuringly and allayed my fears by explaining the process clearly to me. They informed me of progress as it happened, the clearance, the loading, the transporting, even the whereabouts of the ship and its ports of call. Whatever paper work was required of them, they informed me, asked me in a timely fashion for my documents. I never felt under pressure and was impressed with their efficiency. I was even met at the airport and taken to their depot where again, all the paperwork was completed, and the car was mine! But it didn't stop there. I can't read Japanese. However, my queries about how something worked on the dashboard were patiently explained. The car is going well! I would not hesitate to recommend this company, and method of purchasing, to anyone. And I am really enjoying the car.

Totally recommend Autoport, picked up my Subaru Outback September 2023 and it is such a smooth beautiful reliable car. Would definitely go this way again in the future, straight from Japan, no NZ owners. Very lucky to have purchased a well looked after vehicle.