2021 Toyota Alphard

I've now imported two cars via Autoport, both PHEVs, and I am happy to report that on both occasions I found the process to be seamless. Each time their team took care of everything from pre-purchase inspection in Japan to compliance and vinning in NZ, providing email updates along the way - the only hard part was waiting for my vehicles to arrive! The only paperwork on my end was applying to NZTA for the Clean Car Rebate. So if you're seeking a specific model or trim level not available here, Autoport is the place I found mine, and I'll recommend them to anyone!

Thanks to the Autoport team, a seamless process from start to finish. I was kept in the loop throughtout process from inspection at the Japan side till ready for collection in Auckland. Special thanks to Daniel providing precise details and kind enough to deliver my car as I was unable to pick up due to an unforseen circumtance. Highly recommend buying from them if you find the right car.

I had never purchased a vehicle on-line before, so I was apprehensive about how it all worked. I need not have worried, Autoport was obviously experienced as they answered all my questions reassuringly and allayed my fears by explaining the process clearly to me. They informed me of progress as it happened, the clearance, the loading, the transporting, even the whereabouts of the ship and its ports of call. Whatever paper work was required of them, they informed me, asked me in a timely fashion for my documents. I never felt under pressure and was impressed with their efficiency. I was even met at the airport and taken to their depot where again, all the paperwork was completed, and the car was mine! But it didn't stop there. I can't read Japanese. However, my queries about how something worked on the dashboard were patiently explained. The car is going well! I would not hesitate to recommend this company, and method of purchasing, to anyone. And I am really enjoying the car.

Have found the entire experience to be excellent, great communication and a genuine desire to do the very best for the client, have referred them on to several people and will continue to do so. Will be using this service again 100%.