2016 Lexus RX450h Version L Hybrid 4WD

Start to finish the communication has been outstanding and the customer service top notch. Daniel and the team always kept me up to update with the progress of my vehicle, from leaving Japan to driving away in the car. They have done an awesome job at making the import process as simple as possible while they do all the hard work. I would highly recommend Autoport to anyone looking to import a vehicle and I’ll be using them again in the future.

Having been a Jaguar enthusiast for more than 65 years I was trying to find a low mileage classic Jaguar to enjoy while I could still drive. I found such a car in Japan. I had no idea how to go about having it thoroughly inspected to ensure it was genuinely as reported. Even less how to securely purchase the vehicle. Have it removed from the Japanese register. Complete export documentation and shipping. Arrange for import to NZ or the procedure to have it registered, WOF etc ready to legally drive here. Here the wonderful team at Autoport.nz took over. They set out an easily understood breakdown of the procedure and costs from initial inspection, purchase, shipping and costs in NZ ready for me to drive away. I paid a 10% deposit and left everything to them. It was a completely seamless operation from the time that I asked them to buy the car until they told me it was ready for me to drive away. It could not have been a better experience. The car was 'as new' from the showroom. The final account exactly as expected. Within an hour of taking delivery of the beautiful Jaguar, with no obligation to do so, they also helped me make a no risk sale of my previous vehicle at a very satisfactory price. I thoroughly recommend the team at Autoport.nz to anyone considering importing a vehicle from overseas. They updated me regularly on progress, sent photos pre purchase and prior to shipping, and again on arrival. I wouldn't think of going further than the Autoport team if I wanted another car. Efficient, honest, reliable and straight-out nice people.

I've now imported two cars via Autoport, both PHEVs, and I am happy to report that on both occasions I found the process to be seamless. Each time their team took care of everything from pre-purchase inspection in Japan to compliance and vinning in NZ, providing email updates along the way - the only hard part was waiting for my vehicles to arrive! The only paperwork on my end was applying to NZTA for the Clean Car Rebate. So if you're seeking a specific model or trim level not available here, Autoport is the place I found mine, and I'll recommend them to anyone!

Thanks to Autoport for the wonderful service, I ordered my car and you delivered without any difficulties. The time frame was just phenomenal. The services were just excellent. I will continue to use Autoport, and am expecting to order my next car in a few years to come.